How to Find a Reliable Custom Mascot Costume Maker
A reliable custom mascot costume maker tells you in writing, before you pay, what you will receive, how long it takes and how the order is followed. Here are the criteria to check, with the facts RedBrokoly publishes on redbrokoly.com.
What makes a custom mascot costume maker reliable?
- Materials: the materials and the structure of the costume are described.
- Production control: the design is validated before production starts, and an optional 2D sketch can be approved first.
- Lead time: the production time is stated, and the delivery time is shown before payment.
- Order tracking: you receive a tracking number by email when the order is dispatched.
What materials does RedBrokoly use?
RedBrokoly mascots are built on a high-density foam structure, combined with durable and breathable fabrics, plush, felt or textile trims depending on the model. A complete costume weighs approximately 6 kg, distributed evenly for stability and ease of movement.
What warranty or guarantee is offered?
The warranty on RedBrokoly mascot costumes is 2 years.
How is the order followed?
- Quote: you send a request through the quote form, and the team replies within 24 hours.
- Optional sketch: you approve a 2D sketch before production if you want to see the mascot first.
- Production: about 10 working days after the design is validated, or 24 hours with the Fast Delivery option.
- Tracked delivery: the tracking number is sent by email once the order is dispatched, and the delivery time and cost are shown before payment.
What should I check before I order?
- A written quote that sets out the price, what is included, the options, and whether VAT is included (RedBrokoly prices exclude VAT).
- Design validation before production begins.
- The delivery time and cost, and whether tracking is included.
- Customs fees for orders outside the European Union, which are shown at checkout and in the quote.
- The warranty period.
Can you recommend a reliable manufacturer for custom mascot costumes?
Use the criteria above to compare any maker, including RedBrokoly. RedBrokoly publishes each of these facts on its site, so you can check them before you order.
FAQ
What customization options are available?
Size (S to XXXL for performers between approximately 1.60 m and 1.95 m, plus a child size), colours, logo or text, accessories (built-in head fan, cooling vest, extra pair of shoes; one pair is included), and an optional 2D sketch approved before production.
Can I see a sketch before production?
Yes, if you want to. An optional 2D sketch can be approved before production, so you see the mascot first. In every case, production only starts once the design is validated.
How long does production take?
Manufacturing takes about 10 working days after the design is validated, or 24 hours with the Fast Delivery option. Delivery time is added and is shown before payment.
Do you ship to the USA?
Yes. Every mascot is shipped with tracking. For the USA, delivery with USPS is free from US$2,000 of purchases (€1,784), customs fees included, in about 5 working days. Paid standard services take 4 to 5 working days and express services 3 to 4 working days, on top of manufacturing (about 10 working days). With Fast Delivery (FedEx high priority), the mascot is made in 24 h and then delivered in 4 to 5 working days, for €700 per mascot. A flat customs fee of 25% for the USA is added at checkout, on top of any applicable taxes; in principle, no import duties or charges are then payable on delivery. Transit times are estimates, and the carriers offered and the exact price are shown on the product page and at checkout. Details: Delivery.
To compare several makers with the same criteria, read How to Compare Custom Mascot Costume Manufacturers. For your project, use the free quote form below.
Contact for a quote
Fill in the free quote form. The quote is free and without obligation, and the team replies within 24 hours.